A Simple Key For telus billing support Unveiled
A Simple Key For telus billing support Unveiled
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Each and every one that phone calls the tech support quantity is wanting to speak to a real individual immediately. No-one really wants to should bounce by way of a maze of issues in hopes of just remaining place in the que to talk to a true man or woman!
Also, our phone line to the house arrived down in the windstorm one other evening, as did our neighbors. We do not make use of a landline anymore, but the cable is in the road and still linked on your house conclusion. I prompt that They only remove it completely. They explained as I did not have an active landline, they would not deliver a technician out to clean up the wire in the middle of the street.
It is currently been two months and my problem Using the billing hasn't been solved , I are actually customer Telus for more than twenty years which customer service is horrendous! I asked to speak to supervisor numerous repeatedly last. She said she would they also wanted me to Visit the shop where by I drop the phone off and purchased the telephone After i explained to her I did all of it on the internet she didn’t trust me? The cell phone I acquired the box was opened and there was no physical Sim card and or Sim card I'd requested an eSIM, which wasn’t there. I had to go down to The shop to receive why was my box open? Why wasn’t my box sealed? Cellular phone drop batteries is quite pretty gradual like my previous phone was way a lot better than this issue. I feel they gave me a outdated phone is the way they deal with customers with extended since they reward loyalty ?!!!
I am seeking to renew my internet service following the 2 12 months deal expired. We also have primary cable which I by no means use and need to get rid of. It is actually extremely hard To achieve this online, and also the phone number for support may be very very well hidden. I eventually obtained it from a reseller. I called the amount, and listened to AI check out to get me to get it done on the web, but You can not end employing a service on the internet.
The TELUS team acknowledges that our operate spans a lot of Territories and Treaty places and we've been grateful for the normal Expertise Keepers and Elders that are with us now, whoever has gone prior to us as well as youth that inspire us.
I would also like to understand why this was eradicated? Would seem Silly that we now should contact tech support to perform something that we failed to need the for Beforehand
I wasn't telling but making an attempt to speak to him nonetheless he obtained mad and hung up. This is often ridiculous and extremely horrible customer service. I might be pulling my two lines from Telus . If this is the customer service individuals are obtaining from a reps than you need to source it somewhere else. I have already been with Telus for around 14 yrs and It really is very unfortunate that it's arrive at this . Checking out these threads and opinions left by Some others it seems I am not the only a person.
I am told to speak to Loyalty and backbone and still having no in which. I've managed to talk to 2 people who referred to as them selves supervisors during the Philippines, who could not help me.
I have never been so disappointed with a company. It truly is unachievable to receive answers from Telus. My bill continues to be changed quite a few occasions considering the fact that signing up with them a year ago after a promoter arrived to our door and drew us in with engaging provides. She even claimed Telus would pay for Shaw's contract penalty to maneuver us more than. I regret each second of transferring. It requires up the majority of the afternoon to talk to anyone at Telus. Keep periods estimate one hour only to generally be forwarded to anyone and put on keep for one more hour. My contract arrangement shows what my Invoice really should be However they arbitrarily improve my Monthly bill to 100.
Telus has messed up on my Invoice multiple moments within the pastfew months. Lately by charging me 3 periods for just a provide it back that was currently returned. Then chose to go on and alter 3 of my strategies on their own. First agent I spoke to was wonderful and tried out hard to resolve The difficulty. He even contacted loyalty to assist. They never ever named. I made an effort to phone myself and was maintain without end so I hung up. Tried out An additional agent he explained he would transfer me to loyalty than proceeded to receive upset for the reason that I wouldn't allow for him to finish the decision when he explained he couldn't transfer me.
I am seeking the phone number to connect with to speak to your representative and pondering when they can be found in the weekend. I want to make payment arrangements and made an effort to on chat, however they instructed me I must connect with.
@Oleginza Wrote: I referred to as Telus CS at 8.55AM Mountain time and they hanged up on me, stating that I have to get in touch with all through "common Business several hours". Is this for serious?
The TELUS team acknowledges that our do the job spans a lot of Territories and Treaty parts and we have been grateful for the standard Expertise Keepers and Elders who are with us these days, whoever has long gone in advance of us plus the youth that inspire us.
The TELUS team acknowledges that our operate spans several Territories and Treaty locations and we are grateful for the standard Awareness Keepers and Elders who are with us right now, all those who have absent prior to us as well as youth that inspire us.
The TELUS workforce acknowledges that our do the job spans many Territories and Treaty spots and we've been grateful for the standard Know-how Keepers and Elders who're with us today, those who have long gone prior to us as well as the youth telus billing support that inspire us.